Articles directly from our experts
Great service and support as always. A pleasure to work with and extensive knowledge when needed.
Anti-virus set up by Chetan, done quickly with no issues! Thanks
Just had one of your technicians to help me again (problem with outlook). Each time they're all very friendly and helpful!
A* service as always. Resolved in a matter of minutes. Thanks again.
Fantastic services as usual! Would highly recommend this company. Friendly, helpful and knowledgeable staff.
As a small organisation, Leeds Law Society is very happy with the Direct IT express support supplied by PCM. We get immediate telephone assistance and issues are resolved quickly and competently. The PCM team has always been very knowledgeable, professional and reliable and we welcome the more personal contact we can get with a local IT support service. We would recommend PCM for similar small businesses with limited IT knowledge who rely on efficient backup and support being readily available.
We have worked with PCM for many years now. They support our PCs, server and network in general, as well as providing offsite backup. I'm always able to speak to an engineer who knows our IT setup and can help to resolve our issues quickly and without confusing me with technical language. I have found everybody in the company to be courteous and helpful at all times and would have no reservations in recommending them to any other company.
PCM recently carried out an appraisal and complete integration of a new server and configuration of all office PCs. The service from start to finish has been superb and the price fair. In particular Lukasz has been highly professional, competent, knowledgeable and patient. I would recommend them highly.
We have been using PCMs Remote Backup for a couple of years. It is, without doubt, the most efficient and easy-to-use backup system that I have ever used in an office. It is smooth, reliable, easy to use and does everything without me having to worry about it. Last year, one of our PCs had to be wiped clean and reformatted. I knew that all of the documents were safely stored by PCM - and were also rapidly uploaded to the newly restored computer with a minimum of fuss. Real peace of mind!
I have found PCM to be an excellent business development partner. They have demonstrated a high level of knowledge and professionalism in creating both our online presence and a tailored online order processing system that integrates with our ERP solution.
PCM have been extremely helpful with our trade association website. The UK Association of Fire Investigators is a registered charity and have to be totally accountable to our members when it comes to investing their money. PCM worked very closely with our committee and understood that certain decisions could not be made unilaterally. They showed great patience whilst supplying an outstanding product and service.
The team are always pleasant and helpful
PCM provides web design, software development and IT support. Leeds-based and with clients stretching across Yorkshire and Lancashire, we provide technical services for businesses.