PCM specialises in IT support for small businesses. Our IT support team will get to know your staff & the technology you use so that we can respond and resolve your IT issues quickly.
A good IT company will fix your technology problems when they happen. A great IT company will work to proactively prevent any problems from occuring, and provide advice on how technology can support the long-term growth of your organisation.
At PCM, we take the time to really get to know you, your staff and your business. When we start working with you, we'll carry out a complete IT audit to look at the hardware and software you use, what versions you are running, the security in place and how you backup your data. We'll provide advice on any updates that need carrying out, and recommend any products or services that we think might benefit you.
When your technology is down, productivity can grind to a halt. Especially in the digital age where most business is performed on a computer or telephone rather than face to face. Our IT support team is available between 09:00 - 17:30 on weekdays, and we don't put you in a queue.
The majority of IT issues can be fixed remotely, either on the telephone or via remote connection. If we do need to visit you onsite, we're conveniently located in Leeds to access your premises quickly.
You won't see any surprise pricing from us. Our IT support contracts are paid monthly and any additional charges (for parts, additional services etc.) are fully explained before you receive an invoice from us.
When you call us for IT support, we won't put you in a queue, and you'll speak to the same member of our team until your issue is resolved. We don't pass you around different levels of support, there's no 'mission critical' desk or having to explain your problem to 3 different people before anyone actually starts helping.Meet The Team
For a free and impartial chat about your business and how our services may help your business, call us direct on the number below.
Monday to Friday from 9am to 5:30pm.0113 231 1066
Bespoke software doesn't have to cost tens of thousands of pounds. Whether you need a company intranet, a CRM system or a customer-facing App, PCM have a successful track record of building bespoke sotware for small businesses.Software
You don't have to be a big business to benefit from a dedicated server. We carry out server installations and regular health checks that increase speed and storage for our small business customers.
Just because your business is small, doesn't mean that the work you do is unimportant. We offer high level remote data backup at affordable pricing. We are able to customise which data you keep a remote backup of, and restore it within hours should you lose your data.IT Security