PCM have been working with clients in the legal sector for over 10 years. We have a good relationship with the Leeds Law Society and several of their members, as well as organisations from outside the city.
We understand the technology requirements of people working in the legal sector; security, responsiveness and mobility to name just a few. We also know that you need those same characteristics in your IT support provider.
Data protection, client confidentiality and your reputation are all at stake if your IT security is compromised. At PCM, we offer a range of services and solutions to protect your infrastructure, from external threats to the common mistakes internal users can make.
Remote Data Backup means that your data is secure if your networks are breached maliciously, or from human error. You can pick and choose the files and programs to backup, making it a cost effective service. We can restore years’ worth of data within hours, or just the odd deleted file.
Antivirus and security software aimed at protecting your network against known and suspected malware helps to fight off infections that can make your data vulnerable to cyber criminals. Depending on your budget, network setup and preferences, we can manage your antivirus and security software including installation and renewals.
“As a small organisation, Leeds Law Society is very happy with the Direct IT express support supplied by PCM. We get immediate telephone assistance and issues are resolved quickly and competently. The PCM team has always been very knowledgeable, professional and reliable and we welcome the more personal contact we can get with a local IT support service. We would recommend PCM for similar small businesses with limited IT knowledge who rely on efficient backup and support being readily available.”
Jane McGregor, Leeds Law Society
With more and more work being carried out electronically, you need your IT to respond quickly. If you experience technical issues, you need an IT support team who will respond quickly too. The PCM help desk is open 09:00am to 17:30pm weekdays, with a member of the IT support team always available. The majority of issues we face are fixed remotely, either through telephone support or remote access to your systems.
“Friendly, approachable, available, knowledgeable. They do fix IT ... and fast.”
Hilary Crook, Hatch Legal
Gone are the days of spending all of your time tied to the same desk day in day out. Whether through flexible working, hot-desking, multiple branches or client visits, your IT needs to be able to work wherever you are.
Business applications including Office 365 and G Suite (Google’s range of business Apps) allow you to work wherever you are in the world, and a lot of work can be done without an internet connection. Collaboration between your team and clients is easy and improves productivity through the sharing features, with security controls like unique passwords and links that can only be shared with people using the same email domain working to keep your information secure.
“PCM - always there when we need them, work effectively to find a solution ... I wonder how we managed so long without them.”
Hilary Crook, Hatch Legal
We’ve been working with Addlestone Keane for over 10 years. Read the case study on how we’ve provided their IT support through office relocations, company growth and the day to day IT challenges faced by a successful commercial solicitors firm.More