Over the years, we have provided subcontract IT support to customers who may not be geographically close to their customers, provide IT support from a head office elsewhere, or just need additional or specialist IT skills for a project.
Every situation is different, but generally speaking, if you need our skills for subcontract IT support, the process is as follows:
...however, this is just a suggestion. We can work to your internal process if the above is not suitable.
If you'd like to discuss how we might be able to assist you, please give us a call.
We have provided assistance for a wide variety of companies over the years, including:
However, if you don't fit into one of these categories, we'd still be delighted to help!
Depending on the "ground rules" you agree with us, we are happy to sign a Non Disclosure Agreement and to be "badged" as a member of your team. We can also fill in your own job sheet. Unless agreed, we will not provide your customer with our direct contact details and all invoices and documentation would be sent directly to you.
In essence, we can act as a member of your team to whatever extent is appropriate for your business.
Do you have any questions?